PORTRAIT OF A LEADER
J.W. Marriott Jr.
The Serving Leader
1932 - Present
“When employees know that their problems will be taken seriously that their ideas and insights matter, they’re more comfortable and confident. In turn, they are better equipped to deliver their best on the job” -J.W. Marriott Jr.
I. THE FOUNDATION
ARTISTIC / ENTREPRENEURIAL
A.A&W Root Beer
B.The Hot Shoppe
C.J.W. Marriott, Jr. is Born
D.Airline Catering
E.Learning to be a Perfectionist
F.Developing a Work Ethic
G.St. Albans Prep School
H.University of Utah
I.Hot Shoppe Inc.
J.U.S. Naval Reserves
II. ENTERING THE HOTEL
BUSINESS
A.Twin Bridges Motor Hotel
B.Learning the Business
C.J.W. Marriott, Jr. named CEO
D.Courtyard
E.Marriott Vacation Club
F.J.W. Marriott, Jr. named COB
G.Fairfield Inn and
Marriott Suites
H.Residence Inn
III. BECOMING #1
IN HOSPITALITY
A.500th Marriott Hotel
B.Marriott International, Inc.
and Host Marriott Corporation
C.Ritz Carlton Hotel Company
D.The Spirit to Serve:
The Marriott Way
E.Renaissance Hotel Group
F.Marriott Executive Residences
G.Spring Hill Suites
H.ExecuStay
I.Bulgari Hotels and Resorts
J.EDITION brand
K.Autograph Collection
IV. INNOVATION IN TRAVEL
AND PHILANTHROPY
A.J.W. Marriott, Jr. steps down as CEO
B.Names Arne Sorenson as successor
C.Philanthropy:
a.National Geographic Society
b.Naval Academy Endowment Trust
c.National Urban League
d.The Church of Jesus Christ of LDS